About Us & Our Service
We were established in 2010 and are the largest e-bike retailer in East Anglia. All our e-bikes are personally delivered to ensure full customer satisfaction. We believe our customers should not have to deal with unrealiable courier service or wait in all day for a package to arrive. We provide an accurate time window for delivery. We instead strive to provide excellence without compromise. We personally deliver within 2.5 hours of our address (please call us if you live further away). We recognise that once you have experienced the pleasure of e-biking you do not want to miss a minute. This is why we include a free loan bike at no extra cost in case of any warranty issues for bikes purchased from us. Something other companies charge extra for.
What our customers say
"After being an electric bike fan for many years I have had a fair bit of experience with them and a lot of heartache with cheap and nasty models. I was a bit
sceptical of buying another.I was looking for good engineering, quality of manufacture, reliability and a different concept in the management system of the
bikes. The Ebco Eagle has all of these, so I bought one and never looked back. It has been no trouble at all and if there is trouble it will tell me on its
computer.I would recommend an Ebco bike to anyone, a good backup system from the retailer and manufacturer. Once again thank you for a great product." - Richard, Norwich