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FAQs

General

How do electric bikes work?
Electric bikes utilise a battery to power an electric motor. There are two main types of assistance. Pedal-assist uses the electric motor to make pedalling easier. While Throttle-assist does not require pedalling. You simply twist the throttle on the handlebars.

How long will one full battery charge last?
Most of our bikes will provide a range of between 20 and 65 miles. This is affected by the capacity of your battery, the amount of assistance you use, how hilly the area your riding is and the combined weight of bike and rider.

How long does it take to recharge a battery?
A maximum of 4 to 6 hours if the battery is flat or 2 to 3 hours for a partial charge.

What maintenance is required?
The same as a traditional bike except that you need to charge the battery regularly. We also recommend you get your bike serviced annually.

Do I need to where a helmet?
While it is not a legal requirement to wear a helmet it is advisable.

What pressure should my tyres be inflated to?
Most of our bikes have a recommened pressure of between 40 and 65 PSI. However you can find this information detailed on the sidewall of the tyre.

How much does it cost to charge my battery?
Less than 1KWH (Kilo-Watt Hour) of electricity is required to charge your battery from flat. Your electricity bill normally states a cost per KWH. Therefore the cost is normally between 5 and 11 pence.



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